Apex Gaming PCs: Fast, Personal, and Always-On Support for Every Gamer
At Apex Gaming PCs, we believe your gaming experience should never be interrupted by slow or unhelpful support. From the moment your PC ships to every game you play, our commitment to rapid, human-driven customer service ensures that help is always just a click—or call—away.
Real-Time Chat for Instant Help
Need an answer fast? Our Real-Time Chat connects you directly with a live Apex support specialist who can assist with anything from setup guidance to advanced troubleshooting. No bots, no waiting days for a reply—just real people who know your PC inside and out.
Email Support That’s Clear and Thorough
Prefer to write in? Our email support team is known for detailed, step-by-step solutions. Whether you’re asking about performance tuning, warranty coverage, or upgrades, we make sure every response is clear, accurate, and easy to follow.
Phone Support from Real Technicians
Sometimes you just want to talk to someone who gets it. Our phone support lines connect you directly with Apex technicians—no transfers, no scripts. We take the time to walk you through solutions and make sure your system is running at peak performance.
Screen-Share and Video Call Sessions
For complex issues, our specialists can take things one step further with secure screen-share and video call sessions. These sessions allow us to diagnose issues in real time, demonstrate fixes, and ensure you feel confident every step of the way.
We Go Beyond Business Hours
While our official hours are 9:00 AM to 5:00 PM (CST), we know that not every gamer’s schedule fits neatly into a 9-to-5 day. That’s why our team is always willing to stay late or come in early to connect with customers who need us outside of normal hours. Whether you’re in another time zone or simply can’t reach us during the day, we’ll make it work.
Experience Support That Matches the Power of Your PC
When you choose Apex Gaming PCs, you’re not just buying a high-performance machine—you’re joining a community that values speed, transparency, and care. Every message, call, or session is handled with the same attention to detail that goes into every PC we build.
Because at Apex, you’re never just another ticket—you’re part of the team.