Julien B.
Excellent service,got in touch fast. Got my computer 2 weeks after order ( i am from canada) it was package really good and is working flawlessly.
Vincent D.
The PC itself is a 10/10! Excellent fit and finish and top notch cable management. Your website and its support docs and videos are also a 10/10!
The only ding is the length of time it took to receive the PC. I ordered it March 1. The GPU I ordered was discontinued shortly afterwards. But, I wasn't informed about that!! All I received were repeated emails that the card was on back order along with an ever-lengthening expected date. I waited two months and called only to _then_ be specifically told that the card was discontinued. I then ordered a downscale GPU
When the PC was delivered to me, a touted 3 week build time and a week to ship had instead become three months.
Rusty W.
Absolute terrible customer service support. I have been waiting 3 months for my PC. I got informed that the AMD Radeon 7700XT GPU, that I figured out was discontinued by April 1st when I started doing research on the part, was not brought to my attention of a solution until a month after the fact. Now, my PC is built, says it should have been here by May 8th, but hasn't been picked up by UPS due to some other issue. I called and asked for the Customer Service Manager, Ryan, who called and explained the issue with the GPU after I left a bad customer service review through the e-mail, and got told there is no Ryan that works there by a guy named Bryan. This whole experience has been absolutely terrible and I never should have ordered a PC from here in the first place. Should have just waited til the end of February for Ironside to re-up their stock.
Christopher W.
Apex customer service has been top-notch. With Brandon's recommendations, I have been very happy with their customer service. The tower itself works phenomenally, it's quiet whilst boosting great performance. It has no difficulty playing the most resource-intensive games. If you are looking to get into the gaming computer space, this is a great way to do it. John even followed up to ask if everything is running smoothly with my desktop.
royce t.
Took a long time from when I ordered it to when I got it, but I simply should have expected that.
Brad L.
So far this Apex Manik has been awesome and well worth the money
Blake J.
They were fast to get it built and shipped to me! Not to mention the customer service was great!
Jon G.
Very happy with purchase , system rocks and looks awesome
Parker L.
Runs fast and reliable
Molly P.
A good experience from beginning to end. Customizing a gaming PC for my son meant that he got exactly what he wanted and needed. Apex was very communicative via email (unfortunately, most of their emails went to my junk folder and I didn’t see them but they were there!). The key is speaking to a representative/engineer to ensure they build the PC to your specs and if they can recommend anything else that may be required (nothing additional was needed in this case). We received the PC within the quoted timeframe, well-packaged, damage-free and with dummy-proof instructions to get us started. We are quite pleased and would recommend Apex to others.
Michael C.
not worth the money at all
Sam M.
I had a little bumpy start(cause I plugged the display cable for the monitor in the wrong place, my fault). other than that it's been amazing. Going from playing games like minecraft on a ps4 with multiple friends, most being cross platform, to now is such a huge difference. I would highly recommend anyone to at least try an apex pc, thank you!
Eli W.
Runs fantastic! Very good customer service and constant updates throughout building process. Would definitely recommend.
Johnny C.
Great machine ,great help on customize to the games I play. the support is top notch .Kept me informed of the build and status . Always there to help with ant problems .I highly recommend APEX gaming computers.
Hunter D.
I needed a new pc for a year now and I really struggled with how I wanted to get one. Apex gaming made it easy for me to pick what I wanted for my pc and the agent gave me great recommendations to make my pc even better. Once I got it it was like a dream with how well it worked!
Juan R.
When I find something to complain about, I will. Promise.
Cale M.
Not very satisfied with this PC the whole internet system did not work had to order a whole new graphics card as the one in it did not work. Also had to order a wireless internet adapter for it as it did not want to connect to my internet.
Brandon C.
Came with the cpu fan detached and dangling in my pc
Craig F.
Great PC takes a little while to come but a great experience overall
Isaiah C.
The pc works like a dream although wish shipping would have been better I have never had a pc ship as long as it did
Richard G.
Terrible wait time for receiving the computer. Should have just ordered parts and built it myself. But other than that the computer has been great suits all my needs. Great customer service but just a horrible time waiting.
Isaiah L.
PC has been amazing staff has been helpful and courteous! Support helped work through some issues. All in all would definitely purchase and recommend anyone to buy from APEX gaming PCs!!
Jackson H.
Great pc! Works amazing and runs great! It isn’t the same one I ordered. The picture had different parts and white rgb fans while mine are black and rgb-less. great though! Would recommend
Rory M.
PC works great and no issues with it. My problem is the time, it would be fine if you stated how long it would be accurately but it was supposed to arrive long before it actually did. I’d rather have an over estimation of how long it’ll be than an under estimation so I’ll be happy if it gets there early instead of being disappointed it’s here late.
Amber t.
Customer service was awesome, didn't feel like I was talking to a robot or somebody reading a script which I really appreciate. They listened to well I had to say and did something that actually helped a lot for me instead of just a Band-Aid. The actual computer is awesome I love the assembly how it came putting it together all super easy. I mean all I did was plug in the graphics card LOL. But and I know this is somewhat on me for not looking at it the default memory storage it came with is kind of s*****. I get if you just need a desktop for work or something it's probably fine but any desktop this nice is probably going to be either saving a lot of videos for video editing or playing games and it was full after I downloaded two games. So again on me I could have gotten a bigger one but that's the only complaint I have
Theo S.
Had a few issue but got quickly replaced, strongly recommended.
Katherine M.
Whole experience sucked
Victoria H.
I loved my pc and i have been using for my video and streaming
Stephanie P.
This is my first PC ever and I think Apex did a good job. My PC runs smoothly and I love how I can customize the LED lights using a program. I am verh happy I invested in a gaming PC and I have to say it is a beast. The only thing that I had a complaint about is when I received my PC the graphics card was not installed and I had to figure out. I was told informed it just a plug and play, but it wasnt because of the graphics card needed to be added. Also, the monitors and mouse had to be ordered through Amazon and when I looked at the monitors they ordered me, it was cheaper. I was told that they were having issues with their monitors, so they had to be ordered through amazon instead. I don't think I can be compensated for the difference since I financed it, but it's oh well. I do enjoy playing with my friends and it's gorgeous!!! Thanks Apex!!!
Kaden B.
Everything working came in the mail got it setup up no problems at all
Jesse S.
I am very unpleased with the pc at the moment. It keeps crashing every time I am playing apex legends. The game I bought it to play. Can’t go 5 minutes with out the game crashing.
Samuel G.
It has worked really well! I was given a scare tho, when I first opened it the was a screw loose. Other than that no problems.
Customer
This is over all an awesome PC, I have only had an audio issue, Secure Boot issue and some Wifi issues but either than that it has lived up to and surpassed my expectations!
Jesse M.
I love the pc so far my only regret is not upgrading to a 3090.
bryce k.
it took a long time to get but everything works and it was packaged really well and everything worked fine
Christopher A.
The PC itself is absolutely fantastic, the timetable on receiving the items were not accurate or kept up to date. But other than that they are solid machines and worth the time.
paul m.
since windows 311 I have always had a custom pc. This one is the best ever. Keep up the good work. I will look you up for my future purchases
Michael W.
Took over five months, at price paid, should have been built and at the door in less than a month. Logistics issues were used as an excuse over and over, and to boot, no backup disc or usb sent with computer. Won’t order from your company again.
Dakota S.
Decent PC, but for 3000$ there’s a few issues.
1. My BiOs is completely inaccessible and my computer soft locks when I try to get into it on startup.
2. Secure boot isn’t defaulted on so I can’t play certain games without going into my bios (see 1).
3. The PC intermittently crashes and stops working for unknown reasons.
4. It took half a year to get here… but that’s nobody’s fault.
5. Though I paid 30$ extra (I think)for built in bluetooth, I was instead sent a CD with Bluetooth drivers on it… for a pc with no disc drive…. A waste of money.
The PC is definitely a huge upgrade, but for over three thousand dollars I’d expect to be able to at least get into my Bios.
Shane A.
The company was absolutely incredible. Anytime I requested an update they let me know what was going on and gave me a very accurate estimate for when my pc would come in. Everything runs smoothly and I really enjoy playing games with my friends now.
Paul B.
It took a while but it works
Eric C.
Great build experience!! Highly recommend
Janet W.
Works perfectly as expected, keep up the good work
Matthew D.
My order took awhile to get to me, but I've been loving it ever since. Only thing I've had to do to it so far is reset my fan speeds to work better with overclocking
AMALIA H.
The computer does not have built-in wifi, I'm buy a separate USB.
Mckoy H.
came with a fan busted off still works but doesn’t seem worth what i paid
Blake B.
Love it exactly what I expected! Works flawlessly no crashes no errors! Great pc and a great company with great costumer service!
Samantha C.
It’s a really nice computer, really great customer service and haven’t had any issues
Alex R.
Definitely the upgrade I needed!
John B.
Excellent customer service.
Desktop gaming pc running without issue. Very well built.
Peter P.
Very good customer service they worked with us to make sure we got it on time!!!
Denis V.
Very helpful team, I'm new to computers and they help explain what would work best for the type of use I was expecting to get out of it. And of course it looks super awesome.
Wally V.
Runs fantastic, setup was a breeze. Would definitely buy again!
Jack M.
Everything about this PC surpassed my expectations by far. Not only is the performance great, but the wire management is perfect and everything is set up beautifully. Overall an amazing experience and would highly recommend to anyone.
Warren R.
I have 25 years’ experience with building workstations and gaming PCs for professional and personal use. I also have 15 years as a professional MS Windows Server and Windows OS LAN Admin. Given my experience, I have to say, I was a bit disappointed with the computer I purchased from Apex. When I received the computer, the first thing I noticed was that the factory Intel CPU cooler was not fully locked in to the motherboard and was loose, causing it not to be seated properly on the CPU. I did replace CPU cooler with my own water cooled cooler so, thankfully I caught the issue before it damaged the CPU. The second issue I noticed was that the Windows Store was getting the "Something happened on our end. Try again later." error message whenever I tried to download my games to the computer. This being a new machine with a brand-new Windows 10 install, this error should have never been allowed out of the Apex QA facility with this issue. Thankfully, due to my Windows OS experience, I was able to get past it. The next issue I noticed is that there was no Windows 10 license key sent with the new computer. In my years of buying computers with Windows preinstalled, I've never received a computer that doesn't have a unique OEM license sent with the computer. I'm not sure if how this computer was shipped without a unique OEM Windows license is a violation of Microsoft's Windows distribution policy. This also introduces a problem if I need to reinstall the OS for any number of Windows OS issues, that could arise that requires it, as I don’t have a windows key to use for the reinstall. Lastly, as part of my build, I chose an RTX 3080. The computer shipped with a Zotac Gaming RTX 3080. I went to Zotac's site to register the card and one of the requirements is that you need proof of purchase in order to register the card. Since I received no receipt of my purchase with the computer, I had nothing to register my card with on Zotac’s site. In an attempt to remedy this, I sent two emails (on 11/11 and 11/12) to the Apex support team, requesting a receipt with the Zotac Gaming card, that I purchased for the computer build listed as a purchase item. As of the time of this review, I have not received one reply to either request. Given all of this, I'm not happy with this build and I’m not happy with the support from Apex. I hope the Apex team can learn from these issues and correct them, which will cause them to better serve and satisfy their customers.
Polin M.
My bad for not being able to provide a picture of my pc (it's beautiful though. I just can't get a picture of it as of writing my review lol) but it's perfect and as expected.
In my opinion if you don't mind spending a bit of extra money, the Apex Platinum might be a good choice compared to the other systems. You get most of the customisations you can get with the higher-end builds compared to the lower-end builds but at the same time you probably won't break the bank with it. But you do you, choose whichever you'd like, if the PC I got is great, I'm sure all the other ones are great as well.
Ngl at first I was a little skeptical about buying a pre-built from these guys as they weren't as well known as other places but I'm glad I did. The PC can be used straight after you unbox it and plug everything in (don't forget to take out the packing foam inside the computer :p) and it works as it should. Downloaded Apex Legends and Tarkov and they ran buttery smooth.
If you're worried about how Apex uses UPS to deliver your computer to you, from my experience, you shouldn't need to worry about it. From what I saw Apex puts the computer in its already nice box inside of another larger box with these weird packing peanuts or whatever. So if someone from UPS ever decides to do their own thing like throwing your computer around it hopefully won't come to you all busted up because of all the measures they've taken.
Customer service? Excellent. They seemed to reply as soon as they possibly can, they're really friendly, even to me because I think I was being a bit of an annoyance at times with my constant paranoia. If I had to rate their customer service I would have to go with 8.5-9/10. Great people to be honest, even if I don't know them on a personal level lmao.
In the future, as long as I don't feel like building my own computer, I'll definitely purchase another computer from here. Will even recommend this place to my friends if they ever want a new computer.
Anyways cheers, everyone from the Apex team. Stay safe and have a good time!
Logan H.
Can I ask if the FPS it says it will give is that on the highest setting or lowest settings?
Ethan C.
This pc is brilliant also for anyone wondering the FPS they say it runs is on the highest settings possible which mean fortnite for example cold run 240 FPS for me such a great purchase
Cameron N.
Found this on a google add and the price is not great. $1400 for a pc with a 1660 is overpriced
Derrick S.
This PC has been excellent for all my needs! First this is my whole set up that I went with and purchased this back in August/September and have been waiting a few months before doing a review.
PC: Apex Platinum - i5-9600K / GTX 1660 Ti / 32 GB DDR4-3200MHZ
Monitor: ASUS - 24" LED FHD VG248QE
Keyboard: Razer Huntsman Elite
I use my PC both for work and gaming online, particularly it has been World of Warships so far and would consider myself a beginner PC gamer. However, I did not want to settle for less and elected to go with the Platinum when they were having a really good sale on it. When looking at the different CPU options offered with this PC (or you can call and customize for a non-listed option) I went with the i5-9600K versus the i7-8700 because it has a slightly faster single, dual, and quad core speed as well as better overclocking single, dual, and quad core speed. It has a better value, more popular, and also more recent by almost a year in comparison to the i7-8700, so the i5-9600K is definitely the better option so save yourself $200 dollars. The PC is very responsive! When I turn it on, it takes less than 10 seconds for me to get to home screen and launch into whatever I want to do. (Do yourself and order the Razer Huntsman Elite as you won't be disappointed).
I can also tell I have not pushed this PC to its limits yet as I wanted the extra power and processing speed if I choose to do another game in the future that is a bit more intense. It is very functional and quite pleased with the PC thus far and customer support has been great for all the questions I have had!
Shipping took longer than expected by just over a month for a few reasons. First, they had a large amount of orders and naturally were busy. Second, is that a part on my PC failed the stress test and so they had to order a new part. Third, that part was delayed because it came from Florida right when hurricane Dorian came in and almost made landfall, haha. So it was forces outside their control and totally respect that
My only disappointment which is really small and is my fault, is the lighting set up. I had expected it to look similar to the pictures with the multi-color fans that illuminate the inside of the PC (or RGP lights that are optional) and that is not the case. It is some sort of custom set up or light option that you would have to talk with the techs. So if your wanting something unique I would advise looking more into the "Build Your Apex Platinum" option that is now there and talking with a tech online to get what you want. Now my PC does come with the 3 front intake fans and they are single colored and you can change the color options and pulsing options so there is that.
Overall an excellent PC and definitely worth the money! Just do your research on what type of PC set up you want first before you order as I did this for a few weeks and talking with customer service will help assist you in that.
Best Regards,
Derrick Shipley
James B.
The pictures dont add up to the options given
Brant R.
Apex Gaming PCs comes in clutch with the new setup!
