Warranty Information

Labor:

Apex Gaming warranty’s all labor for the lifetime of the product. All labor completed by any party that is not Apex Gaming PC’s will not be covered under our Lifetime Labor Warranty. Labor is any action needed to be taken to build or repair a computer. For Apex Gaming PCs to work on a computer under its lifetime labor warranty a customer may be responsible for the subsequent shipping costs. Apex Gaming will only cover shipping costs for computers that arrive in not working condition.

Parts:

Apex Gaming PCs warranties all computer parts for a period of one year. After the one year period expires, Apex Gaming reserves the right, with the customer's permission to charge the customer for the replacement part. Exceptions may be made if a CPU, GPU, or RAM is overclocked above its limits and damage is done to the previously mentioned parts. Excluded from this warranty is any damage caused during shipment (except the shipment to the original purchaser) and any damage caused by: impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster; unauthorized modifications, attachments or peripherals, improper use, environment, intentional damage, installation or electrical supply; improper maintenance; any other misuse, abuse, or mishandling. Apex Gaming's sole liability, under this warranty, for failure to repair or replace the hardware system after a reasonable number of attempts is limited to replacement or, at Apex Gaming's sole discretion, refund of the original purchase price.

This warranty does not cover all non-Apex Gaming branded accessories such as keyboards, mice, monitors, speakers, headphones, headsets and mouse pads. Apex Gaming does not cover any software included on purchased with the PC. 

Apex Gaming reserves the right to void any warranty due to unauthorized modification of the system or an individual component, or due to lack of maintenance of the PC or parts included in the PC. 

Replacement Parts:

In the event and Apex Gaming technician determines a part needs to be replaced in a PC, a valid credit card number will need to be provided at the time of shipment to ensure collateral is collected in the event the original part is not returned within five business days of receipt of the replacement part. Apex Gaming PCs will charge the credit card provided the MSRP of the part provided if the part is not returned within the time frame mentioned above. 

Shipping:

All shipping costs are the responsibility of the customer. The only situation in which a customer will not be liable for shipping costs is if and only if the computer arrives and does not function or is determined to be dead on arrival.

If shipping is paid for by Apex Gaming and will be charged to the customer upon UPS receipt, Apex Gaming reserves the right to instruct UPS to hold delivery until the subsequent shipping fees are paid.

Exceptions to this policy will not be made under any circumstances. Apex Gaming will not speak to delays in transit time or damage en route to Apex Gaming.  

Overclocking:

Overclocking completed by any party other than Apex Gaming immediately voids any Apex Gaming warranty. Overclocking not done by a professional can cause serious damage to multiple PC components. 

Modification:

Apex Gaming will not warranty any modifications done by the end consumer and does not warranty any added parts. Any damage that occurs during the modification period is the end customers responsibility.