Intel 13th and 14th Gen Warranty Information

Dear Valued Customers,

We are pleased to announce an update to our warranty policy regarding Intel 13th and 14th Generation CPUs.

Warranty Coverage:

• Intel 13th and 14th Gen CPUs: Effective immediately, all Intel 13th and 14th Gen CPUs included in our Apex Gaming PCs will now be covered under warranty for a period of 5 years from the date of delivery.
• Apex Gaming PCs: The overall warranty for the Apex Gaming PC, excluding the Intel 13th and 14th Gen CPUs, will continue to be 1 year from the date of delivery.

Important Notice on RMA Processing Times:

Due to an unprecedented demand for RMA requests involving Intel 13th and 14th Gen CPUs, we anticipate that replacement processing times may be longer than usual. We are working diligently to address all requests as quickly as possible and appreciate your patience during this time.

We remain committed to providing you with high-quality products and exceptional customer service. Should you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for choosing Apex Gaming PCs.

Best Regards,
Apex Gaming PCs Support Team