Nick L.
Amazing experience purchasing. Everyone over at Apex Gaming was a pleasure to deal with, not to mention the amazing PCs they build. Will definitely be using them in the future!
LUANO A.
I love this pc it looks so good I love it a will buy another soon
Jordan D.
So build wise this thing is an absolute 10/10 and I couldn’t be happier honestly.
Where I give my “experience” a 5/10 is with the channels of communication honestly. Without rehashing everything I think my only place where I would want to see the company grow before purchasing again would be under promising on delivery dates and over delivering elsewhere. I was told about 5 different dates on when the PC would be shipped out and I would have been happy with someone telling me “Janurary 2021” but since I was using the PC for business I had to cancel sponsored streams due to the expectation that was laid before me. It’s a trust thing mostly after awhile. The company went above and beyond to make sure the pc was perfect even adding my own parts. Overall 7/10
Derek S.
Excellent computer and phenomenal customer service.
Jim R.
Great company. Enjoying the beast they built for me. Thanks Apex.
Rachel G.
Overall a great experience! The customer service was helpful, and the final product was solid. I can run Minecraft at 240 fps at the highest settings, and all my other games have been 140 and higher. I would definitely recommend Apex!
Specs:
MB: Gigabyte z390 Aorus Pro WIFI
CPU: Intel i5 9600K
GPU: EVGA RTX 2060 Super
CPU Cooler: Cooler Master Hyper 212
PSU: 750w
RAM: 16 (8 x2)
SSD: 500 Gb
HDD: 2 TB
Case: Corsair 465x
Chase B.
The carbon is a beast of a rig. Have had zero issues and is better than I expected. Deciding to go all out on top end parts has turned out more than worth it.
Gabe H.
Came a little late because of corona but that’s about wrapped up now so wouldn’t have any complaints on that side of the building process and they were good at letting me know which step they were on for my computer. There was a few mishaps every once in a while but they were all resolved with one email. 8/10 shippping 10/10 build the price was not bad at all for the parts I got I would totally recommend the 2060 super or maybe even a 2070 it is totally worth the extra money.
Phyllis Y.
Performs great I just wish it would have specified I was getting a I7-9700KF and the brand of the graphics card. But besides that, I can run any game no problem.
Jose O.
First of all when I first ordered my pc weeks later COVID-19 was a thing and delayed the process which I was understanding. Couple months later I finally got my pc from UPS. As soon as I open it, the whole front glass was broken. It had been broken from either poor packaging or also a combination of UPS not caring about the fragile package inside. What bothered me is that y’all should know that shipping company will more than likely abuse or mistreat packaging of any kind so packaging the pc with all kinds of protection should be essential. I called and talked to customer service and they took care of me no problem. I was happy that they could help and be understanding. So after I send the pc back, a week later I get an email saying that they received my damaged pc and that they are waiting on the UPS claim to go through so that they can start fixing my new pc. I was actually not to happy with that response because they should go ahead and start rebuilding it and fixing the damage because whether it was UPS’s fault or not I was not at fault here so therefore my pc should be worked on ASAP. This way once the claim goes through which I k ew it would the pic should get back to me sooner. So about a month later I finally got another email stating that my pc was fixed and was going to be sent back to me. I was excited to see that email and started needing out. Now my pc arrived yesterday April 13 well packaged and did not notice any glass broken so I was super excited. Y’all had replaced the side paneling (non glass side) it was all scratched up but part of the frame was not replaced and was still scratched up also my fan lights did not turn on so there’s another issue. Bottom line is I’m happy with the performance of the pc but as far as aesthetics go that’s where I give y’all a 3/5. I would just like some reimbursement of some kind because I waited four months for a fully functional pc. I paid good money for a pc to work good and look good and I did not get all of that.
Steven V.
The Apex team is very dedicated and committed to making sure that you get exactly the system you ordered and that you are totally pleased. My system was ordered right when the Coronavirus hit and suppliers of CPUs and RAM we're holding back on deliveries, but Apex worked with suppliers, customs, shippers etc. to make sure they got my parts as soon as possible even under those circumstances
. They then put the system through extensive stress testing and swapped out a graphics card they thought might give me trouble down the road.
Many thanks to William and team for a job well done!
Zach K.
What the bloody hell HOW ARE YOU GUYS NOT LOSING MONEY THESE PC'S ARE LITERALLY INSANE FOR AN EVEN MORE CRAZY PRICE 10/10 EVERYTHING GOOD LORD
Luke L.
Purchased my PC over the phone with William walking me through all of the options on my PC.
Overall the whole experience was painless, with the support team walking me through the process every step of the way.
Build quality is on par with the most high end companies out there, wire management might even be better. Everything is very well laid out with the wires taking their shortest possible routes.
Shipping time was 7 business days, UPS took 6 days if you include the weekend, 4 if you do not. BE CAREFUL you must sign for your PC and prove your residency. My wife almost could not sign for it because she did not have ID on her.
I would strongly encourage the PSU Cables in red, I wish I got them.
Bryan W.
Best wire management I’ve ever seen, with some of the most insane support on the planet. Think of it as the ritz Carlton of support and the Ferrari of wire managmanet. Not to mention this thing flys like a Bugatti when it comes to performance.
Parts Quality - 10/10
Shipping Speed - 8/10
Wires - 10/10
Support - 10/10
Josh M.
Although the shipping was a little more than expected the product is fantastic. I can get upwards of 350 FPS in Fortnite. There is plenty of ram and storage. I would recommend getting this product because of Apex’s customer service. I emailed someone with a question and they responded within two minutes with helpful information. I have had my pc for about two months now and have not had a single problem.
Nathaniel H.
Been using the Carbon for the past two weeks and it performs well and above expectations. From the wire management to how everything runs, it honestly is an amazing PC. The only thing better than the PC is the superb customer service provided through both the website chat feature and support email. They were extremely helpful and responded in a quick manner. I went with the lowest price of the Carbon with the i7 8700 and gtx 1070 since I mainly just play indies, which typically aren't very demanding and should keep me going for years. For newer AAA releases though I would certainly recommend the higher available options. The amazing build quality and assurance that everything will function properly is worth it alone!
Austin W.
Awesome product with even better customer service!
Anzlo R.
Looks awesome and plays every game better .Go with the 9900K and 2080 Ti you won't regret it
Bryan
I'll start with price. $350 less than Xidax, $400 less than Digital Storm, and $600 less than OriginPC. Not sure how they do it when literally every part in the computer is name brand and exact to specs but, props to Apex for the great prices.
Now to the computer itself.
Got my Apex Carbon on 4/1 ordered on 3/19. I was worried about wire management as I am very OCD but the Apex team did an AMAZING job rerouting wires on both sides of the case. The RGB lights and fans make an awesome view and the computer is a beast. I get over 380 FPS on Fortnite, 210 on BFV and 280 on Apex Legends.
Support staff was a great help when I accidentally created an improper simple volume. They connected via TeamViewer and had me sorted within 10 minutes.
Darren C.
Awesome experience. Went with the 9700K and RTX 2070 and could not be happier. PC runs like a dream
Luke L.
I’m not one to leave reviews, but between the excellent support, amazing build quality, unbeatable prices, and leading warranty...it’s hard not to.
Mike W.
Beautiful build, looks epic at night.
Max M.
Amazing experience with Dan and William. This thing is amazing, I get 140 FPS on BFV and it looks awesome. Best deal out there.
